Softdial Agent Desktop™

Tutorial Video

From V10.7 - For an introduction to the setup and operation of Softdial Agent Desktop™, including configuration and operation of concurrent voice and chat sessions, see the video below. (Note: this video has no audio)

The video shows the effect of user privilege settings:

• a user with Administrator privileges has access to all application web clients
• a user with User privileges only has access to the Agent Desktop