Softdial Campaign Manager™

Using the Client

The Softdial Campaign Manager™ client is available in any browser via the SCC web server. See Accessing Client Applications.

On successful login, the web client Home page appears.

Fig. 1 - Client Applications

Click on Campaign Manager to launch the Web Client application (Fig. 2).

When loaded, the application appears, similar to Fig. 2.

Fig. 2 - Softdial Campaign Manager™ Client

The following sections describe the components of this window, and their functions:

• Main Window (also see related Monitoring a Campaign)
• Toolbar Options
• Server Notifications

The web client applications rely on the HttpSDMPBridge for communication with the server. If for any reason this connection is interrupted, the information shown in the client may not represent the actual server status. If you suspect this (e.g. a campaign that you know is stopped is shown as running in the client) check the Status Activity Indicators (Fig. 3) for any error conditions. See the Accessing Client Applications page for more details.

Fig. 3 - Status Activity indicators

The 3 indicators show (from left):

1. network activity
2. HttpSDMPBridge status
3. Softdial CallGem™ status