Licensing

License Viewer

License Viewer displays details of your current license for each of the chargeable facilities within Softdial Contact Center™ (SCC). It also displays the 12-digit serial number required by Sytel to produce license updates.

To access the License Viewer:

  1. On the server with Softdial CallGem™ installed, right click on the Softdial Control Center tray icon Control Center Icon, and select View License Information. The License Viewer window opens (similar to Fig. 1).

    Softdial License Viewer

    Fig. 1 - Softdial License Viewer

For details of how and when to use the License Viewer, see Licensing.