Conference Release Hold
Takes the 3rd party or customer off hold so that they can participate in the conference.
See also Conference Hold.
Inputs
None
Outputs
None
Outcomes
| 1. | Failed-hook | Failed - respondent went on hook |
| 2. | Failed-telephony | Failed due to a telephony error |
| 3. | Conference | Respondent retrieved from hold as directed |
Fig. 1 - Conference Release Hold - Outcomes