Softdial Scripter™ - Step Library

Dispose Session in Queue

From V10.7.1542 - Used for In-Queue Scripting. Allows an Agent Outcomes to be set against the call (similar to the End Call Transaction step) if the caller hangs up.

Inputs

1.

Agent Outcome Number

(Mandatory)

The agent outcome to record, as specified in Repository

Fig. 1 - Dispose Session in Queue - Inputs

Outputs

None

Outcomes

1.

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