Softdial Scripter™ - Step Library
Add Agent to Group
Adds an agent as a member of a group or queue.
Inputs
1. |
Agent Name
|
(Mandatory) |
The agent to be added to the group. |
2. |
Group
|
(Mandatory) |
The group or queue the agent is to be added to. |
Fig. 1 - Add Agent to Group - Inputs
Outputs
1. |
Failure Reason
|
In the event of a failure, the text reason for the failure. |
Fig. 2 - Add Agent to Group - Outputs
Outcomes
Depending on the result of the operation: