Softdial Scripter™ - Step Library
Send Chat To Agent
Sends a chat message to another agent.
Inputs
| 1. |
Agent Identity
|
(Mandatory) |
The identity of the recipient agent. |
| 2. |
Chat Message Text
|
(Mandatory) |
The text of the message to be sent |
Fig. 1 - Send Chat To Agent - Inputs
Outputs
| 1. |
Failure Reason
|
In the event of a failure, the text reason for the failure. |
Fig. 2 - Send Chat To Agent - Outputs
Outcomes
Depending on the success of the operation.
| 1. |
Next
|
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| 1. |
Failed
|
|
| 1. |
Call Ended
|
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