Softdial Scripter™ - Step Library

Toggle Endpoint Mute

Requests for an agent endpoint to be muted/ unmuted.

Inputs

1.

On/ Off

(Mandatory)

Enter either On - the call will be muted Off - the call will be unmuted

Fig. 1 - Toggle Endpoint Mute - Inputs

Outputs

None

Outcomes

1.	Next
2.	Fail