Softdial Scripter™ - Step Library
Don't Dial Endpoint
Tells the current endpoint not to dial its preview call.
Inputs
| 1. |
Agent Outcome
|
(Optional) |
Updates the record with an Agent Outcome. |
Fig. 1 - Don't Dial Endpoint - Inputs
Outcomes
| 1. |
Next
|
Regardless of the success of the operation |