Working with Widgets
In Softdial Reporter™ 5, widgets are containers for a variety of data visualisations enabling the user to easily understand and digest information.
Widgets are contained within Working with Dashboards. Each dashboard may contain zero or more widgets.
Widgets have a number of options governing
-
which KPIs are displayed
For details on all available KPIs, see KPI Reference.
- which campaigns, queues, agents, etc, are included
- what form the display takes
To set these options for a widget, see Editing a Widget.
To add a widget, see Adding a Widget.
For other possible actions regarding widgets, see Managing Widgets.
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