Softdial Reporter™ 5

Editing a Widget

Widgets have a number of options governing

To set these options for a widget, click on its Widget Settings button Widget Settings button. The Widget Settings dialog is displayed (Fig. 1).

Widget Settings - Bar Chart

Fig. 1 - Widget Settings - Bar Chart

The settings are arranged in tabs, as described below.

Tab Purpose
Widget Type To define the type of widget you require
Data Tab To set which KPIs are displayed, and specify configuration.

For details on all available KPIs, see KPI Reference.

Display Tab To set how the selected data is displayed within the widget. The tab's contents vary depending on the type of widget selected.
Filters Tab To limit the widget to display only the data that meets the specified filter criteria.
Thresholds Tab To draw attention within the widget to the fact that the value of a metric has met or exceeded a threshold. Such metrics then display in the specified color instead of the default.
Summaries Tab

To define which data columns are displayed in summary in the report.

Available only for History reports of type Summary.

Formulas Tab

To create formulas which create new columns by acting upon values from one or more aggregation columns.

Available only for History reports of type Summary.

Widgets of type IFrame and HTML have simple settings without tabs, as detailed below.