Step Reference
This section contains user details of all functional/ logical step components available within Softdial Scripter™ Designer.
- Default steps - Softdial Scripter™ Designer is loaded by default with the steps contained in Sytel.StepLibrary.
- Imported steps - Other step libraries may be imported as necessary. For details of how to import, see Importing a Step Library
Common properties
All steps have inputs and a set of outcomes. Some steps can also create an output e.g. a modified input string.
All steps include a fail outcome. This is a non-specific failure outcome indicating that something went wrong in the process.
Some steps may also include an Aborted outcome. This generally means that the call or media session was ended prematurely i.e. before the step process had completed.
For users with the required programming skills, new custom components can be easily added to the step library - see Creating Custom Steps.